Shipping policy

Shipping Policy

SAINT-SOCIETY | Canada

At SAINT-SOCIETY, we're committed to getting your order to you as quickly and smoothly as possible. Every order is carefully prepared and packaged to ensure your items arrive in excellent condition.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and statutory holidays).

During new collection launches, exclusive drops, promotions, or high-demand periods, processing times may be slightly longer.

Once your order has shipped, you'll receive a confirmation email with tracking information.

Shipping Within Canada

We proudly ship across Canada.

  • Standard Shipping: Estimated 3–7 business days

  • Express Shipping: Estimated 1–3 business days (where available)

  • Shipping Fees: Calculated at checkout based on your location and selected shipping method.

Delivery estimates begin once your order has been shipped and are not guaranteed.

Order Tracking

Once your package has been dispatched, you'll receive an email containing your tracking number so you can follow your order until delivery.

Please allow up to 24–48 hours for tracking information to update.

Shipping Delays

While we work hard to ensure timely delivery, SAINT-SOCIETY is not responsible for delays caused by shipping carriers, severe weather, holidays, or circumstances beyond our control.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before completing your purchase.

If you notice an error, contact us as soon as possible. Once an order has shipped, we cannot guarantee that changes can be made.

Additional shipping charges may apply if a package is returned due to an incorrect or incomplete address.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact our customer support team.

We'll work with you and the shipping carrier to investigate the issue and determine an appropriate resolution.

Contact Us

For any questions regarding shipping, tracking, or your order, please contact our customer support team through our website.

Thank you for shopping with SAINT-SOCIETY.

Designed to stand out. Made for the culture.